Arrival
Arrival
Health Link Clinic is ready to assist you from the airport to the clinic.
Our clinic has a dedicated airport support team ready to assist you immediately after you pass through immigration and customs. Please proceed to the arrival hall/main exit gate, which is the meeting point with our staff.
Information You Will Receive Before Arrival
Case number : XXX
Pick-up Point: Exp. Suvarnabhumi Airport
Passenger Seat Number: XXX
Appointment Date: XXX
Destination: Health Link Clinic / Hotel
Flight Details: XXX
Coordinator's Name and Phone Number: XXX
Driver's Name and Phone Number: XXX
Van Registration Number: XXX
Airport Pickup
Health Link Clinic has an airport assistance team ready to help you as soon as you arrive at Bangkok’s airports, whether Suvarnabhumi Airport (BKK) or Don Mueang Airport (DMK). After you clear immigration and customs, please proceed to the Arrival Hall / Main Exit Gate to meet our staff.
🚐 Shuttle Service: Complimentary transfers from Bangkok airports (Suvarnabhumi / Don Mueang) to Health Link Clinic.
📍 Pickup Location: Arrival Hall / Main Exit Gate
🕒 Service Hours: Daily from 8:00 AM to 8:00 PM
📞 Contact: +66 (0)64-649-4629
Treatment at Health Link Clinic
Health Link Clinic is committed to providing convenient, safe, and highly effective medical services for international patients. The patient management proc
Case 1: Patients with Complete Documents
If the patient brings all necessary medical documents (such as referral letters, medical reports, or documents from health insurance companies or government agencies responsible for payment):
- The patient will be assisted with immediate transfer to the hotel upon arrival.
- The patient will be promptly scheduled for treatment at Health Link Clinic the following day.
Case 2: Patients with Incomplete Documents
If documents are incomplete or still under review/processing:
- The patient will stay at a designated hotel initially.
- The next day, staff will coordinate the patient’s transfer to a partner hospital for preliminary assessment and further document processing.
- Once the documents are complete and ready, the patient will be scheduled for treatment at Health Link Clinic the following day according to the doctor’s care plan.
Note: Preparing all necessary documents before traveling will help expedite the treatment process. If you have any questions about required documents, please contact Health Link Clinic in advance.
Important Documents to Prepare and Bring
Passport: Must be valid for more than ? months
Visa: If required by the destination country
Air ticket: Round-trip ticket
Accommodation booking documents
Financial evidence or other supporting documents: If requested by immigration officers
National ID card: Copy of the national ID card
Travel Planning
- Research the destination country (weather, culture, local laws)
- Prepare travel itinerary and book tickets/activities in advance
- Check travel within the city, such as public transportation or special tickets
Health and Insurance
- Get a basic health check before traveling
- Prepare regular medications (with a doctor’s certificate if necessary)
- Purchase travel and international health insurance
Finance
- Inform your bank about credit card use abroad
- Prepare cash (local currency)
- Install banking apps or digital wallets that work internationally
Phone and internet
- Buy an international SIM card or roaming package from a Thai provider
- Download important apps such as Google Maps, Translator, Grab or travel apps in the destination country
Safety
- Note the contact number of the Thai embassy in the destination country
- Keep scanned copies of important documents in email/phone
- Do not keep all valuables in one place
Clothing and Luggage
- Prepare clothes suitable for the weather at the destination
- Check luggage weight according to airline regulations
- Don’t forget a universal power adapter
Hotel Information
Laike Hotel Bangkok
Departure After the treatment at Health Link
After receiving PRP treatment, we recommend all patients rest on the day of the procedure. During the following two days, it is advised to use the treated area lightly but keep moving. This helps the joints recover as the surrounding area absorbs the injected substance.
Guidelines for 0 – 3 Days After Treatment
After the treatment, you may experience mild to moderate pain or discomfort at the injection site, which is normal. This indicates that your body is healing and adjusting to the injected substance. Be sure to drink plenty of water to aid your recovery.
After treatment, do not take any medication unless prescribed by your doctor, as any medication may affect the treatment process or cause other side effects.
Follow-up After Treatment at Health Link Clinic
Health Link Clinic’s care for patients does not end on the day of treatment. We remain attentive at every step after treatment to ensure a safe recovery and effective results. Our medical team is always ready to assist if any complications or concerns arise.
Post-Treatment Observation Period
- To monitor for any adverse reactions or complications following treatment
- To evaluate the body’s response to the treatment
- To perform follow-up tests as ordered by the doctor, if necessary
- To provide self-care guidance before traveling back
Post-Return Health Assessment Form
To ensure patients’ health remains monitored even while abroad, Health Link Clinic has established a follow-up system using an Online Self-Assessment form sent to patients at three intervals:
- 7 days after returning
- 14 days after returning
- 30 days after returning
The form includes questions about:
- Any abnormal physical symptoms
- Pain, swelling, redness, or abnormal reactions at the treated area
- Side effects from medications (if any)
- Mental health conditions such as anxiety, mood swings, etc.
Patients can conveniently complete the form via mobile devices, and the clinic’s system securely stores the data as part of their medical records.
Online Follow-up Consultation
- Adjusting the treatment plan or medications
- Referring information to a hospital in the home country in case of emergencies
- Scheduling follow-up consultations for chronic conditions
